Dandelion Leaves

Frequently Asked Questions

WHAT IS A CLINICAL PSYCHOLOGIST?

Psychology is the study of how people behave, think and feel. Clinical Psychologists are trained to a high level to apply their knowledge of psychology to help people of all ages with personal, behavioural, emotional or psychological distress. They aim to reduce distress and promote emotional health and wellbeing.

Clinical Psychologists are trained to an extremely high standard and tend to have an Undergraduate degree (4 years) followed by approximately 2 years work experience and then embark on a Postgraduate Doctoral degree lasting 3 years.  Training is  across the lifespan which means we have placements in child, learning disabilities, adults, older adults and other areas. My particular specialist area of work is in adult mental health. As Clinical Psychologists we provide expertise in assessment and talking therapies, we do not prescribe medication as Psychiatrists do. We are required to be registered with the HCPC (Health & Care Professional Council). The Health & Care Professions Council is the regulatory body which ensures the highest standards of conduct, performance and ethics. It is necessary to be registered with the HCPC to use the designated title of Clinical Psychologist which is protected by law. We are also required to receive regular supervision as well as taking part in continual professional development (CPD).

DO I NEED TO BE REFERRED BY MY GP?

You do not need to be referred by your GP or another health practitioner. The main route to seeing me would be to self refer. Contact me through this website and we can have an initial chat about your difficulties. I can also see you through an insurance agency.

INSURANCE REFERRALS

I accept referrals from the following health insurance companies: WPA, Cigna, AXA & Aviva.

WHAT DOES THERAPY INVOLVE?

Therapy involves working together using a specific therapeutic approach. This approach will be tailored to your individual needs and will have been discussed with you by your psychologist at your assessment. It may mean discussing or writing down thoughts or emotions and having tasks to complete between sessions. Trust is vital in therapy as is collaboration, humour can often help too! Sometimes therapy can be hard and you may feel emotional or uncomfortable.  However, talking through and working on personal and difficult issues can ultimately help you move forward and feel better.

CANCELLATION POLICY

Of course it is always possible to cancel an appointment. I would ask for at least 48 hours notice if possible if you have to cancel an appointment. If not, I may have to charge the full session price. My cancellation policy is included in the Therapy Agreement you will receive prior to attending your assessment appointment.

HOW QUICKLY WILL YOU RESPOND AFTER CONTACT?

I am generally able to respond quickly and I will try to contact you within one working day of you contacting me. I am often able to contact you on the same day.

CONFIDENTIALITY

Psychologists have a duty not to disclose information except in certain situations.  Any information you discuss during a session will be confidential with the following exceptions:

We would be required to discuss the work if required by law. For example, if you discussed acts of serious crime, acts of

terrorism, or risks of serious harm to others. If you reveal information about children or vulnerable adults being at serious

risk, we would report that to the relevant authorities. If we believe you were at risk of serious harm to yourself, we would

contact the relevant authorities eg your GP. This happens rarely. I will discuss confidentiality with you when we first meet and provide you with information regarding this in  the Therapy Agreement, which I will then ask you to consent to.

I am also registered with the Information Commissioner's Office (ICO) which is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. I comply with Data Protection law under the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

https://ico.org.uk/

WORKING HOURS

I work Monday to Wednesday 09.30am - 1.30pm. I do have a degree of flexibility so please contact me if these times are not suitable.

TOP TIPS FOR ONLINE APPOINTMENTS

As all appointments are currently online, please have a look at this document written by the British Psychological Society which gives some top tips for adult psychology sessions using various online platforms

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